Privacy policy

We take the protection and privacy of the users of our website seriously and take the necessary steps to ensure it. We therefore undertake to respect the confidentiality of the personal information we collect in the manner described below. Our users will find in this Privacy Policy the personal information we collect about them, the purpose for which it is used, the means by which it is collected, the means available to users to oppose the collection, and the measures available to them. security measures taken to protect their personal information.

1. - Collection of personal informations

We collect the following information :

- Name
- First name
- Address
- Phone
- Fax
- E-mail

The personal informations we collect is registered through the collection methods described below, in the "Forms and Collection Methods" section and following.

2. - Forms and Collection Methods

Your personal informations are collected through the following methods :

- Order form

We use the following information collected for the following purposes :

- Invoicing, processing, shipping and order tracking
- Information (Newsletter) / Promotional Offers

We do not practice phoning, sending SMS or fax-mailing

3. - Interactivity

Your personal informations are also likely to be collected through the interactivity that can be established between you and our website, especially when exchanging emails.

We use this data for the following purposes :

- Information (Newsletter) / Promotional Offers

4. - Sharing of personal informations

We undertake not to sell to third parties or generally market the personal informations collected. However for transaction security your personal informations are shared with Paypal if and only if you choose this method of payment for your orders. Your last name, first name, address, telephone number and in some cases email address are also shared with the provider being in charge of the shipping of the goods ordered (La Poste or Chronopost) according to the selected shipping method. Your email address is shared with our email partner MailKitchen.

5.- Right of opposition and withdrawal

We are committed to offering you the right to oppose and opt out of your personal informations.

The right of opposition is understood as being the opportunity offered to Internet users to refuse that their personal information be used for certain purposes mentioned during the collection, including emailing campaigns.

Be careful however, the collection of your personal data is necessary for the processing and shipping of your order, as well as French tax law requires us to keep your invoice for a period of 10 years. In no case will your right of opposition take precedence over tax legislation.

In order to exercise your rights, you can contact the owners of the website and send them a notice informing them of your opposition to your personal information for purposes that do not suit you or send them your withdrawal request to the address next :


Le Comptoir Géologique
3 rue des gages
63360 SAINT-BEAUZIRE
FRANCE

or by email : postmaster@le-comptoir-geologique.com

To keep you informed of the latest news, to make you enjoy private sales, or special offers, but also to notify you of mineral shows on which you can meet us, we send only one to two newsletters per month from your first order. You can unsubscribe easily from the mailing list simply by clicking on "unsubscribe from the list" at the top right of the newsletter, you do not have to contact us for this step. However, if you want your mail to be reinstated to our mailing list, you'll must contact us.

6. - Permission to access

We are committed to recognizing a right of access and rectification to those concerned wishing to consult, modify or delete informations concerning them. Within the limits of the exercise of French tax law.

The exercise of this right will be done by sending a notice to the owners of the website at the following address:

Le Comptoir Géologique
3 rue des gages
63360 SAINT-BEAUZIRE
FRANCE

or by email : postmaster@le-comptoir-geologique.com

7. - Security

The personal informations we collect are stored in a secure offline environment. People working for us are obliged to respect these informations.

To ensure the security of your personal informations, we use the following measures :

- Using the secure https protocol for our entire website
- TLS 1.2 security protocol for the exchange of your data with our online payment provider : Paypal
- No personal accounts on the site

We are committed to maintaining a high degree of confidentiality by incorporating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers foolproof security, there is always a risk involved when using the Internet to transmit personal informations.